Refund & Cancellation Policy

1. Nature of Payment

Any fee collected through the website is a candidate registration/application processing fee for the applicable recruitment opportunity or registration service. Payment does not guarantee employment, interview selection, offer letter, joining, salary, specific location or employment duration.

2. Cancellation by Candidate

Once candidate registration/application has been successfully submitted and processing has commenced, the registration/application processing fee is generally non-refundable. Candidates should review the opportunity, eligibility requirements and applicable fee before making payment.

3. Failed Transactions

If money is deducted from a candidate's bank account but the registration/payment status is not successfully completed due to a technical or payment gateway issue, the candidate should contact Affinity Enterprises with transaction details. Subject to verification, an eligible failed transaction may be refunded through the original payment method or resolved through the payment gateway/banking system.

4. Duplicate Payment

If a candidate accidentally makes the same payment more than once for the same registration/application, the duplicate transaction may be reviewed. After verification, an eligible duplicate payment may be refunded to the original payment source.

5. Refund Processing

Where a refund is approved, it will generally be processed to the original payment method. The time taken for the amount to appear in the candidate's account may depend on the payment gateway, bank or financial institution.

6. Non-Refundable Circumstances

• Candidate changes their mind after registration.
• Candidate becomes unavailable for a recruitment opportunity.
• Candidate is not shortlisted or selected.
• Candidate does not attend an interview.
• Candidate does not join after selection.
• Candidate provides incorrect personal, qualification or experience information.

7. Employer Selection

Recruitment and selection decisions are made according to employer/client requirements. Non-selection does not automatically make a candidate eligible for a refund of the registration/application processing fee.

8. Refund Query

Candidates should contact Affinity Enterprises with their name, registered mobile number, transaction ID/order ID and date of payment.

Email: info@affinityenterprisesindia.com
HR Email: hr@affinityenterprisesindia.com
Phone: +91 9522666698 / +91 9974262941